ck999 game Terms and Conditions

These Terms and Conditions ("Terms") govern the relationship between ck999 game ("Platform", "we", "our") and any person who visits or uses this platform as a member ("User", "you"). ck999 game is an online gaming and sports betting platform operated for Bangladeshi users.

Accessing the platform for the first time or completing account registration indicates that you have read, understood, and accepted every provision of these Terms. If you do not agree with any term, please refrain from using the platform.

To learn more about ck999 game's services, the company's goals, and our operational structure, visit our About Us page.

1.1 Scope of Terms

These Terms apply equally to ck999 game's website, mobile app, and any related services. They remain in effect in all situations — whether you are playing games, placing bets, claiming bonuses, or contacting support.

1.2 Age Requirement

All services on ck999 game are available only to persons aged 21 or older. No minor may use the platform, and no one may assist a minor in doing so. Age verification is mandatory at the time of account registration.

To create an account on ck999 game, a user must meet the following eligibility requirements:

• Must be at least 21 years of age.
• Must register using accurate and genuine personal information.
• Each person may open only one account.
• The user must operate the account in their own name and for their own use.
• The email address and mobile number provided at registration must be active and personal.

2.1 Identity Verification (KYC)

The platform may request identity verification via national ID card or passport at any time. This verification may be mandatory especially when processing withdrawal requests or large transactions. ck999 game reserves the right to temporarily suspend certain account functions until verification is completed.

2.2 Multiple Accounts

Having more than one account per person is strictly prohibited. If it is found that the same person is operating multiple accounts, all associated accounts will be permanently closed and any winnings derived from bonuses will be considered void.

It is the user's own responsibility to keep their account secure. Please keep the following in mind:

3.1 Password Security

Users must choose a strong password and avoid sharing it with any third party. Changing the password regularly is recommended. If you suspect your login details have been used without your permission, notify the support team immediately.

3.2 Account Suspension or Closure

• A user may voluntarily close their account at any time.
• If there is evidence of a breach of these Terms, fraud, or deception, ck999 game may suspend or close an account without prior notice.
• The balance of a closed account (if verified as legitimate) will be returned through the designated process.

3.3 Inactive Accounts

An account may be considered inactive if there has been no login or transaction for 12 consecutive months or more. The platform will attempt to contact the holder of an inactive account; if there is still no response, action will be taken in accordance with the applicable rules.

Transactions on ck999 game are carried out using familiar payment methods available in Bangladesh. Accepted methods for deposits and withdrawals are — bKash, Nagad, Rocket, and bank transfer (Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other listed banks).

4.1 Minimum Amounts

• Minimum deposit amount: ৳100 (per method).
• Minimum withdrawal amount: ৳500.

4.2 Withdrawal Process

Withdrawals are generally completed within 1 hour of a successful request. Account identity verification must be confirmed before a withdrawal can be processed. If any bonus wagering requirement has not been met, the withdrawal request will not be processed.

4.3 Transaction Responsibility

It is the user's responsibility to provide correct payment details when depositing or withdrawing. ck999 game will not be held responsible for any funds lost due to incorrect information. For any transaction-related issues, contact the support team via 24/7 live chat or email.

ck999 game offers various types of bonuses and promotional offers. Each offer has its own specific terms that the user must follow.

5.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳8,000. The wagering requirement for this bonus is 25 times the bonus amount. For example: depositing ৳1,000 gives a ৳1,500 bonus, making the total balance ৳2,500; to withdraw winnings from the bonus, a wager of ৳1,500 × 25 = ৳37,500 must be completed.

5.2 General Bonus Rules

• A bonus may not be claimed more than once unless the offer's terms specifically state otherwise.
• Any winnings related to a bonus may not be withdrawn until the wagering requirement has been fulfilled.
• Bonus funds are not directly available as cash — they become withdrawable only after the required amount has been wagered.
• Any attempt to claim bonuses through fraudulent means will result in account closure.
• ck999 game reserves the right to change or withdraw any bonus offer at any time.

5.3 VIP Cashback

VIP members receive cashback on their weekly net losses. The weekly cashback rate is up to 0.2% at Bronze level, 0.5% at Silver, 0.8% at Gold, and 1.0% at Platinum. Example: if a Gold-level member has a net loss of ৳20,000 in a week, they will receive ৳20,000 × 0.8% = ৳160 cashback.

ck999 game offers games across several categories including slots, live casino, sports betting, and fishing games. Each category has its own game-specific rules, which can be found on the respective game page.

6.1 Betting Rules

• All bets may only be placed using the available balance in the account.
• Once a bet is confirmed, it cannot be changed or cancelled.
• Any bet placed due to a technical error may be considered void, in which case the bet amount will be refunded.
• The game provider's server record is final in determining game results.

6.2 Sports Betting

For bets on cricket, football, and other sports, the official match result applies. If a match is cancelled or abandoned, bets will be settled according to the applicable rules. In a multi-bet or accumulator involving multiple events, if one selection fails the entire bet will be considered void.

6.3 Suspicious Betting

If a user's betting pattern appears unusual or is suspected to be related to match-fixing, ck999 game may suspend settlement of that bet and conduct an investigation. If fraud is established through the investigation, the bet will be voided and the account will be closed.

The following activities are strictly prohibited on ck999 game:

• Operating an account on behalf of a minor or assisting a minor in using the platform.
• Registering with a false identity or fabricated information.
• Operating games using bots, automation software, or artificial means.
• Using the platform for money laundering or to conceal the source of illegal funds.
• Attempting to manipulate the platform's software or systems.
• Attempting to access another user's account without authorisation.
• Exploiting weaknesses in the bonus system to gain unfair advantage (bonus abuse).
• Attempting organised fraud against the platform.

The website, app, logo, graphics, text content, design, and software of ck999 game are entirely the intellectual property of the platform. They are made available to users on a limited basis for personal use only. Copying, republishing, distributing, or modifying them for any commercial purpose is prohibited.

Game content (slot games, live casino, etc.) is the intellectual property of the respective game developers (Pragmatic Play, PG Soft, JILI, Evolution, and others). ck999 game only distributes these games under a legitimate licence.

ck999 game is an entertainment gaming platform. Whatever financial outcome results from using the platform, the user bears full responsibility for it. ck999 game will not accept liability in the following situations:

• If a bet or game is left incomplete due to loss of internet connection or a device issue.
• If any financial loss occurs due to the user's own negligence or error.
• If there is a delay or problem in third-party payment processing.
• If service is disrupted due to circumstances beyond our control (force majeure).

We always promote responsible gaming. Read our Responsible Gaming Guidelines to keep your gaming habits in check and avoid problematic behaviour.

ck999 game reserves the right to change, revise, or update these Terms and Conditions at any time. If there are significant changes, users will be informed via the email registered to their account or through a platform notification.

10.1 Effect of Updates

Continuing to use the platform after an update is published will be taken to mean that you have accepted the new terms. Checking this page regularly is recommended.

10.2 Relationship with the Privacy Policy

These Terms must be read together with our Privacy Policy. Both documents are an inseparable part of the relationship between ck999 game and the user. The Privacy Policy explains how your personal information is collected and protected.

For any questions or comments regarding these Terms and Conditions, please contact the ck999 game support team. Our support is available 24 hours a day, 7 days a week in both Bangla and English via live chat and email.

• Live Chat: Log in to the platform to access the chat window directly.
• Email: [email protected]

For answers to frequently asked questions, visit our FAQ section — detailed information on accounts, payments, bonuses, and gaming is available there.